VIrtual Desktop Streamer says to uninstall Norton 360

No malware has been detected related to the Virtual Desktop Streamer.

Hello @TOS-9055

https://www.vrdesktop.net/
File: VirtualDesktop.Streamer.Setup.exe
File size: 101 MB (105,798,888 bytes)
MD5 checksum: 6845C425E45CA6787CB9231F08FE3B12
SHA1 checksum: 76571828F213F1DB83CB134FA48F066AE8ABAC3B
SHA256 checksum: E731717F31E9C21ADEAC5F88C0277C927A2B1D004F3EE86035DEA1FA7ED871F5
Date/Time: 4/8/2026

Developers: Virtual Desktop, Inc
Version: 1.34.16
Identified: 4/8/26,
Last Used: 4/8/26,
Startup Item: No
Many users
Thousands of users in the Norton Community have used this file.
Mature
This file was released 2 months ago.
Good
Norton has given this file a good rating.
Origin
Downloaded from: https://files.vrdesktop.net/files/VirtualDesktop.Streamer.Setup.exe

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~ may be related:

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fwiw ~ as test:

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Norton 360 frequently identifies the Virtual Desktop Streamer as a threat, resulting in blocked connections, “PC Unreachable” errors, and the deletion of the application. To resolve these conflicts, users often need to add exceptions to Norton’s firewall and SafeCam features, or switch to Windows Defender.

Selecting “Don’t warn me on launch” for the Virtual Desktop Streamer disables the warning pop-up regarding Norton 360 compatibility, but it does not resolve the underlying technical conflicts or performance issues caused by Norton, such as “PC Unreachable” errors. To ensure functionality, users must manually configure Norton to allow the app, including adding exclusions for the executable and setting firewall rules to “Allow” for both inbound and outbound traffic.

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The warning message appearing on vrdesktop.net regarding Norton 360 is an intentional alert from the Virtual Desktop developers. They explicitly warn users that certain antivirus programs, particularly Norton, Avast, AVG, and McAfee, can interfere with the software’s ability to function correctly.

Why Virtual Desktop Warns You

  • Performance Interference: Virtual Desktop requires low-latency, high-speed data transfer between your PC and VR headset. Norton’s deep system monitoring and “Sonar” heuristics engine often interpret this intense activity as suspicious behavior, leading to lag or complete connection failure.
  • Service Deletion: Users have reported that Norton sometimes uninstalls or disables the Virtual Desktop Service required for the streamer app to run.
  • Firewall Blocks: Norton’s Smart Firewall may block the specific network ports used by Virtual Desktop, causing the “Computer Unreachable” or “Not on same network” errors.
  • Strict Recommendations: The official Virtual Desktop website specifically advises uninstalling Avast, AVG, or McAfee, and suggests disabling or adding exceptions for Norton because they frequently prevent the app from working correctly.

Recommended Actions from the Developer

  1. Add a Full Exclusion: Instead of just ignoring the launch warning, you should add an exception for the entire Virtual Desktop Streamer folder in Norton’s settings.
  2. Verify Digital Signatures: The developer has noted that Norton often flags their executable because it may use third-party analytics (like RedGate’s SmartAssembly) that antivirus engines mistakenly identify as malicious.
  3. Use the “Check for Interfering Apps” Button: Within the Virtual Desktop Streamer window on your PC, there is a dedicated button that can scan your system for third-party programs (like Norton) that are currently blocking it.

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Note: AI sourced content may make mistakes
Caveat: I’m not familiar with Virtual Desktop Streamer

Huge red flags here guys. A streamer labeling Norton BAD. I’d be giving the boot to that software. Just my perspective.

SA