I am using the 2005 Anti Virus program. Have not had a problem running a scan in the past. Yesterday, after having my laptop worked on, the virus W32.Virut.u was found in file WMSSVC.exe. Norton was unable to quaranteen or delete the viurs or the file.
After that, whenever I attempt to run Virus Scan, the job freezes (stops completely) and nothing on the computer responds: mouse, keyboard, etc. I have to do a hard reboot with the power switch to get the box to come back up.
After all of the above, I ran CMD and used the old DOS command to delete the file in question. It seems to be gone but Virus Scan still will not complete. And when it is run the same 'system freeze up' happens.
Does anyone have any ideas?
Thanks