A file purchased from POPCAP, on download is fine. When the install file is opened, there is a Trojan detected. They insist that the file is clean and that I should turn off the detection while installing.
WS.Trojan.H is detected.
How can I verify that the problem is real?
What can be shown to the support people at PopCap to validate the problem or verify that the issue does not exist?
Full Path: c:\program files (x86)\popcap games\plants vs. zombies\popcapy.exe
Following the firewall report the Trojan is reported each time the install is tried. The installed program will not run since the file is removed. (as it should be)
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On computers as of Not Available
Last Used 11/1/2011 at 3:15:55 PM
Startup Item No
Launched No
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Unknown
Number of users in the Norton Community that have used this file: Unknown
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Unknown
This file release is currently not known.
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High
This file risk is high.
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Threat Details
Threat type: Heuristic Virus. Detection of a threat based on malware heuristics.
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File Actions
File: c:\program files (x86)\popcap games\plants vs. zombies\popcapy.exe
Removed
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File Thumbprint - SHA:
6d78b70b559b90b56e4848dda9c3999967241b2b93967e9004b3e4bb8c2c0f51
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File Thumbprint - MD5:
a8f5631c09bc8bdff0836976b02c6bf9
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