I have a HP Laptop with Windows 7 (64-bit) installed with Norton Internet Security 2011 came with the computer. Since Sunday, (2) virus have showed up. I have run a full scan with Norton & used the Norton Power Eraser. This product erases the files temporarily, but when I re-boot it is back again.
I have upgraded to Norton Internet Security 2012 & still have the same virus showing up. The virus are: Donwloader.Dromedan and W32.Cridex. Cannot find anything in the registry, but I am not one that modifies the registry unless I know what I am doing. The files involved are: 25.11.pdf.exe and report.18653pdf.exe
Can someone tell me how to eliminate these (2) virus & help remove the items in the registry? Your help will be appreciated.
Thanks,
DarL