I have Norton 360. But I also think I have a virus. I get pop-ups all the time, a little video that plays in the corner of my screen when I get on the internet that I can't click off for 10 seconds. And also when I go to pages, I get another page to pop up in a different window. And now I'm experiencing if I go to a site and try to download something it takes me to an unrelated (spam) page and I can't get back to the page.
I'm not very savvy when it comes to Norton, so I need help on what to do. I've done scans and everything seems fine. but obviously something is wrong. Please help!!!