VPN and network printer keeps going offline

Norton 360 for Windows
1

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Issue abstract: Printer continues to go offline when VPN is active

Detailed description:

Product & version number:

OS details: Windows 10

What is the error message you are seeing? Printer Offline

If you have any supporting screenshots, please add them:

2

@Richard_Spikes Add the printer app to the exclusions in the VPN split-tunnel settings.

How to:
Fix problems when Split Tunnel in Norton VPN does not reroute network traffic of an application?

Info:

SA