VPN cannot be disabled

Hi,

after each reboot Secure VPN is active on my PC which does not have WiFi and is connected with a cable to a home network.
This behaviour is new and noticed after the latest update.

With VPN I cannot connect to my NAS and printer, besides everything (incl internet works fine).
How do I prevent the need to switch off Secure VPN after each reboot, or alternatively, how can I connect printer and NAS on VPN.
This

Norton 360 version: 25.5.10141

Suggestions to resolve this nuisance are welcome.

Kind regards,

René Meijn
The Netherlands

1 Like

Please review Norton 360 VPN Settings

Lets ask Community

1 Like

Hi,

first of all thanks for the suggestion, which I tried for some days (reboots).
Unfortunately VPN returns to active after each reboot.
Any other settings I could change for a try?

Kind regards,

René Meijn
The Netherlands

1 Like

har du prøvet at fjerne programmet eller reparere programmet se om det hjælper
prøve det der er faktisk en fejl i vpn i norton 360 der gør så den auto disabler bare så du ved det

fwiw ~ my boiler plate

Norton LiveUpdate + Restart (not Shut down) machine

If your Norton is not working as expected and you’ve tried Troubleshooting → Reset to Default &or Repair Norton & clean re-install Norton 360…then…reach out to Norton support.
Note: Reset to Default resets Cloud Backup

Download and run the Norton 360 Remover tool for Windows here

Maybe, try Troubleshooting → Record a performance issue &or Enable/Send debug logs

=====================================================

Please review: Contact Norton Support [here] &or [here]

Note: type “agent” three times to reach = human agent
Note: Chat dialog offers attach screenshot

Hello @RM59

Norton ved at der er en mega fejl den kan ikke opdatere i norton 360 uden vpn er på den er klassifiseret som 5 ud af 5 forvente fix asp senest fredag næste uge de ringer om den snarest til mig da det er en mega fejl som jeg fandt eller også opdatere de den når de har en patch klar plus andre alvorlige fejl som safecam og auto start fejlen og andre

Det hjælper måske at genstarte men det er ikke sikkert men du kan prøve det