VPN Disconnected and cannot turn MAC

Hi, I have the above mention Norton Product. I noticed my VPN is “disconnected” and the slider is grayed out.

I cannot figure out what is wrong. I have uninstalled Norton and reinstalled with no success as per pervious posting  advice. I tried a chat with a human and no one came on.

Using a Mini Mac running Ventura, on ethernet. 

Thank you

Glenn