VPN in Norton 360 won't connect

Archive
1

Hi

I have Norton 360 version 22.21.5.44 (expires in 10 days if that matters, have new key to reup) Windows 10 pro, os build 19041.1052

VPN won't connect, Getting a message box "Connection Error Secure VPN has experienced connection failure. Please try again later." I tried doing everything on this page: 

https://support.norton.com/sp/en/us/home/current/solutions/v135213476    page title: Message: "Connection Error: Secure VPN has experienced a connection failure. Please try again later."

Did everything on that page including uninstalling and reinstalling Nortons 360

Still getting same error.

Worked fine yesterday.

Any suggestions would be greatly appreciated!!

2
AZSobo:

Hey bjm_ Thanks!!

#4 worked only the text said "Internet Protocol Version 6 (TCP/IPv6)" which wouldn't accept the recommended #'s. The pic of the dialog box was Internet Protocol Version 4 (TCP/IPv4) - tried that one and it worked.

Thanks again

Yes, IPv4.  Sorry. 
Happy to read #4 worked.  
Thanks 

Publicly available and free DNS servers
https://www.lifewire.com/free-and-public-dns-servers-2626062 - June 01, 2021

3

Hey bjm_ Thanks!!

#4 worked only the text said "Internet Protocol Version 6 (TCP/IPv6)" which wouldn't accept the recommended #'s. The pic of the dialog box was Internet Protocol Version 4 (TCP/IPv4) - tried that one and it worked.

Thanks again

 

 

4

Maybe, try #4, #6, #7 

https://windowsreport.com/norton-vpn-stopped-working/