Vpn location button is ghosted. Cant change location

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Issue abstract: vpn location button is ghosted. Cant change location

Detailed description: vpn location button is ghosted. Cant change location

Product & version number:
windows 10
OS details:

What is the error message you are seeing?
none, location button is just ghosted
If you have any supporting screenshots, please add them:

https://community.norton.com/t/norton-vpn-says-no-location-available/369868