Windows 10, Phone android- Have had 360 with VPN for over a year. All of a sudden last month or so the vpn's do not work. Downloaded new copy and installed. Unable to log in. Get to the point where the grid is displayed on phone, to identify bicycles, cars, etc and all that is shown is the grid. No place to indicate what to look for. No button to accept. Dead end. I have no idea what is going on.