Hello @Glenda1
Product & version number:
OS details:
Are you running Norton VPN for Windows?
Maybe, https://www.att.com/ wants to know your real location… to verify it’s really you &or to present localized content.
Are you running AT&T ActiveArmor?
Did you try a different Norton VPN protocol?
Did you try Ad Tracker Blocking = off?
(credit @Napoleon)