I had a problem using Norton Ghost 12.0 with the error "VProConsole error Configuration system failed to initialize". I have seen several other threads on this Forum with the same problem but no real solution that actually works. The key part of the error message is:
************** Exception Text **************
System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Root element is missing. (C:\Documents and Settings\Ari\Local Settings\Application Data\Symantec_Corporation\VProConsole.exe_Url_lpdc2k50jgmq1bxprss5e1wfkmvu5yvj\7.0.0.0\user.config) ---> System.Xml.XmlException: Root element is missing.
The simple solution is to delete the file "user.config". The error occurs because the file becomes corrupted, the software expects XML data in the file, and failure occurs when no root element of the XML data is present. The contents of the file should look something like this:
<?xml version="1.0" encoding="utf-8"?>
<configuration>
*** XML DATA HERE ***
</configuration>
The XML file was recreated transparently for me.
I wasted a perfectly good Sunday afternoon trying to solve this problem. I hope this post saves someone else the frustration I experienced.