Want to add licenses to my account

Hello there.

 

I bought a renewed license for my computer in July. I thought I was getting the 3 license deal. It turns out I only got one. Well, now I see a deal for a 3 license deal that is cheaper than what I paid for 1. I would love to be able to have the 3.

 

What can be done?

 

Thank you,

Chuck

 

ps More info can be provided if needed. 

Went to the link provided for chat. After about a 15 minute wait, I was able to chat with a person who was able to get my account where I wanted it. Even got a refund of the difference between what I bought in July and what I wanted now.

 

So, issue is completed to my complete satisfaction.

Hello there.

 

I bought a renewed license for my computer in July. I thought I was getting the 3 license deal. It turns out I only got one. Well, now I see a deal for a 3 license deal that is cheaper than what I paid for 1. I would love to be able to have the 3.

 

What can be done?

 

Thank you,

Chuck

 

ps More info can be provided if needed. 

Glad to hear it -- chalk up another one for the OnLine Support Team ....

 

It will help others spot the solution if you mark as Solved the message which worked for you .... there's a button on each message that only the original poster can see.