Every now and then I see posts from users who do not seem to be aware of the possibility that NPE can also detect legit files, and since NPE is now part of NIS (and I guess of the other Norton antivirus products as well), I think the user should be warned of what is said in this KB BEFORE running it.
And particularly that “The tool uses more aggressive techniques than your Norton AntiVirus product; hence there is a risk that it flags legitimate programs for removal. You should carefully review the scan results before removing any files"
Every now and then I see posts from users who do not seem to be aware of the possibility that NPE can also detect legit files, and since NPE is now part of NIS (and I guess of the other Norton antivirus products as well), I think the user should be warned of what is said in this KB BEFORE running it.
And particularly that “The tool uses more aggressive techniques than your Norton AntiVirus product; hence there is a risk that it flags legitimate programs for removal. You should carefully review the scan results before removing any files"
Disagree with what?? I shouls have major stand out warnings due to its "Power" and extra danger.
I see another system where NPE was used and the user reserached for days and then asked for help as the system is stick with a black screen with cursor (not sure if it means underscore cursor or mouse cursor)
And why there should be warnings abhout tools like NPE.
The big problem is that it doesn't "remove rootkits". It deletes the infected file. If that file hhappens to be a system file, which it often is, any of the functions performed by that file are also deleted. We have seen a lot of machines go bye-bye using the NPE without adequate knowledge.
It should at least promt to perform a full system scan and backup before allowing user access. Honestly in some cases it is just simpler to cull out desired user files for those who are at the Technologist level and reload OS and all software from scratch...At least on your own system.
At least it does offer warnings:
Before you run Norton Power Eraser, you should know that:
*Norton Power Eraser is an agressive repair tool. There is a small risk that legitimate programs can be marked for removal.
*The default scan requires that you restart your computer.
*You can reverse any changes by running Norton Power Eraser again to undo past repair sessions.
It should at least promt to perform a full system scan and backup before allowing user access. Honestly in some cases it is just simpler to cull out desired user files for those who are at the Technologist level and reload OS and all software from scratch...At least on your own system.
At least it does offer warnings:
Before you run Norton Power Eraser, you should know that:
*Norton Power Eraser is an agressive repair tool. There is a small risk that legitimate programs can be marked for removal.
*The default scan requires that you restart your computer.
*You can reverse any changes by running Norton Power Eraser again to undo past repair sessions.
Sincerely,
Techman_Hou
Hi Techman Hou,
I intentionally suggested as mentioned in my op because, since it is exactly what warned by Norton themselves in their KB I gave the link to in same op, I thought it could be accepted and hopefully followed without any problems.
As to the other things you are suggesting, it seems that the Norton team keep an eye on this board so let’s wait and see..
