We have had the Norton Family set up for a while. It seems ridiculously weak as 13 year old easily overrides the limits. Most of the time we have had it, it doesn't do its job. I am now feeling so frustrated I want to change provider. I do not want to hav

Norton Family | Parental Control
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Issue abstract: parental controls not working

Detailed description: child able to easily override norton family

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

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Hi @Aravinda_Berggreen-C ,

Thanks for reaching out Norton Family forum. Sorry for the inconvenience.
Our backend shows that “Draw over other apps” permission has been tampered with in your child device. Please check if all the required permissions are enabled and get back to us with screenshots if you face similar issues in future.

Thanks,
Norton Family Team