I had a "poki" ransomware attack and lost all of my files. I did remove the two files that were loaded thru the program list. When on the chat with Norton, we also tried to remove Weatherblink malware which Norton did not stop. I had found a few files, moved them to trash but it would not let me delete them. The tech deleted the trash, but when I reopened the internet, the toolbar that the virus installs was still there. There is a virus protection program available, seems the malware was written to sell that software. Norton needs to update for this malware.