Webcam not working

Norton 360 for Windows
1

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Issue abstract: webcam not working

Detailed description: webcam not working when using Zoom. Troubleshooting suggests to check antivirus. Windows 10

Product & version number:

OS details: Windows 10

What is the error message you are seeing?

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2

Has your webcam ever worked correctly for Zoom or any other app? Have you checked your Windows Settings for Webcam settings for which apps are allowed to use the camera?