One of our advisors recently mentioned to us that our website is being blocked by Norton when he tries to open it up on their Windows machine. I did a Safe Web search, and it is indeed flagged as a "Phishing" site for some reason (https://safeweb.norton.com/report/show?url=gigastar.io).
I submitted a dispute twice already and no response so far. We are obviously not a Phishing site, and are passing security checks on multiple sites. Any ideas on how to get help from Norton on getting this resolved?
Dispute resolution could take up to 2 days and you will receive email notification:
Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL
SafeWeb rating of the submitted website will be evaluated within the next 48 hours:
Site owners
If you are a website owner, Norton Safe Web can work with you to provide a safe environment for internet users.