Website incorrectly flagged as phishing site

Hello,

One of our advisors recently mentioned to us that our website is being blocked by Norton when he tries to open it up on their Windows machine. I did a Safe Web search, and it is indeed flagged as a "Phishing" site for some reason (https://safeweb.norton.com/report/show?url=gigastar.io).

I submitted a dispute twice already and no response so far. We are obviously not a Phishing site, and are passing security checks on multiple sites. Any ideas on how to get help from Norton on getting this resolved?

TIA!

Thank you! Looks good now

https://gigastar.io/

png_16155.png

https://safeweb.norton.com/report/show?url=https://gigastar.io/ = Safe -> Cryptocurrency

We'll try to call attention:

https://gigastar.io/

Dispute submitted successfully

https://safeweb.norton.com/report/show?url=https://gigastar.io/ = Warning -> Phishing


Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:


Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

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https://safeweb.norton.com/help/site_owners