Hi Safe Web Team,
I am writing this to draw your attention towards ongoing false detection of below websites by Norton Safe Web, below are the direct URL’s for detections.
https://safeweb.norton.com/report/show_mobile?url=driverdetails.com
https://safeweb.norton.com/report/show_mobile?url=advancepctools.net
https://safeweb.norton.com/report/show_mobile?url=advancepctools.org
https://safeweb.norton.com/report/show_mobile?url=pcfixertools.net
All these websites distribute 1 specific product respectively, we have multiple builds of the same product for tracking purposes. The product behavior remains same throughout. Below are the setups due to which our websites are being blocked, and all of these setups are marked as PUA (not malware) by Norton AV.
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driverdetails.com
PUA.UniversalDriver: http:// cdn . driverdetails . com/du/securedl/duaptdusite(dot)exe
PUA.UniversalDriver: http:// cdn . driverdetails . com/du/c2/securedl/dupcspoff2(dot)exe
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advancepctools.net
PUA.AdvancedPCCare: http:// cdn . advancepctools . net/asc/c2/securerc/ascsetmra1(dot)exe
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pcfixertools.net
PUA.AdvancedPCCare: http:// cdntc . pcfixertools . net/apcfx/c4/securerc/velmaapcfx1(dot)exe
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advancepctools.org
PUA.AdvancedPCCare: http:// cdn . advancepctools . org/asc/c5/securedl/ascsetupcatus728(dot)exe
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There is a huge difference between PUA (potentially unwanted program) and Malware. These websites do not modify any existing browser settings, nor does it inject ads or hijack browsers. These websites are also not involved in any kind of identity theft activities. I can go on and on. The matter of the fact is that we have huge financial losses, due to these detections. And I urge you to take it off as soon as you can. Please let me know about anything that I can provide you to enable that.
Regards,
Rajendra Kuldeep