WEBSTARTS WEBSITE VERIFICATION

Have met with a stumbling block when in comes to turning a gray check mark into a green one on the Google Search for my web site.  The gray check indicates the site has not been verified and although I have gone through all the processes of adding it for verification, I have not received the email that is suppose to come.  Also, how does one add a "authorization file to the root directory of the web site" or "copy the meta-tag into the web site's home page" when in fact the website is through Webstarts.  I am able to get into the html portion but am in question as to where and what I put in. 

Thank you