Welcome to the Norton Online Backup Forum! Please to share your feedback and experiences with us and other users. Register for free then you will be able to post messages and reply to others!
Please help us to better assist you by providing the following information concerning your computer in your initial post.
1.Type of Operating System and version (for example, Windows XP SP3, Vista Home Premium SP1, etc…)
2.Type of Web Browser and version (for example, IE8, Firefox 3.6.6, etc)
Also, we may from time to time send you a Private Message (PM) within the forum. So that you will be promptly notified in the event this occurs, please ensure that you have enabled the option to ‘Receive Email Notifications for New Private Messages’ on the Preferences tab within the My Profile area.
Thank you very much for your cooperation.
Thanks,
Wes