What Are Ways To Report Possibly Malicious Files & URLs & False Positives To Symantec?

Norton Security | Norton Internet Security
1

Hello,

 

I have several questions.

 

1.  What are the e-mail addresses that you use to report possibly malicious files and/or URLs to Symantec?

 

2.  What are the e-mail addresses that you use to report possible false positives to Symantec?

 

3.  What are the URLs for reporting possibly malicious files and/or URLs to Symantec?

 

4.  What are the URLs for reporting possible false positive files and/or URLs to Symantec?

 

5.  Does Symantec offer any online services similar to? :

 

http://www.comodo.com/home/internet-security/submit.php

 

https://www.microsoft.com/security/portal/

 

http://www.sunbeltsecurity.com/sandbox/default.aspx

 

http://www.virustotal.com/index.html

 

http://camas.comodo.com/

 

http://anubis.iseclab.org/

 

http://threatexpert.com/

 

http://analysis.avira.com/samples/

 

http://siteinspector.comodo.com/public

 

http://www.avgthreatlabs.com/sitereports/

 

http://www.urlvoid.com/

 

http://www.unmaskparasites.com/

 

http://online.us.drweb.com/?url=1

 

:D

 

I am currently using Norton Power Eraser, Norton DNS Client, and Norton Safe Web Lite; so I know about those. ;)

 

Thank you,

-John Jr :)

2

Does any one know? :D

3

Hi Welcome  to Norton Communtiy

 

https://submit.symantec.com/antifraud/phish.cgi

 

for virus samples

 

https://submit.symantec.com/websubmit/retail.cgi

4

Oops forgot to add False positives liks here

 

are the one`s to submit false positives

 

https://submit.symantec.com/whitelist/

 

 

https://submit.symantec.com/false_positive/insight/

 

 

https://submit.symantec.com/false_positive/

5

Thank you! :D For some odd reason I did not get an email alert telling me that you had responded to my thread. :(

 

Gmail keeps putting all of the alerts in the Spam folder, but I do not remember seeing any alerts for this thread there.

 

Anyway, I am glad that I looked manually. :D

 

Have a good day,

-John Jr :)

 

 

6

Happy too help!

7

Okay, I did get the e-mail alerts (In the Spam folder as usual), it was just that you Recently responded and I thought you had responded a few days ago or something! :D

 

All my Norton E-mail Alerts always go to the Spam folder, even after always clicking on Not Spam (which moves them to the Inbox), the next E-mail Alert will still go to the Spam folder? :D

 

That is annoying, I wonder why Gmail is thinking that E-mail Alerts from the Great Symantec are Possible Spam E-mails?

 

Maybe the Symantec Team could contact Google about this? :)

 

Anyway, thanks again. ;)