Quoting from the article:
"This doesn't mean you should abandon conventional security measures. You should absolutely have a firewall in place and antimalware tools that are kept up to date. Those things are table stakes that are required just to maintain the status quo for computer security. But they’re not enough. You also have to exercise some degree of skepticism about emails, text messages, or other communications you receive."
"Your security software can’t help you here—only awareness and common sense can block these types of attacks."
“Users must be ever vigilant, otherwise they will become victims,” Melancon said. “Unfortunately, vigilance doesn’t come naturally to most users.”