Today I did the Norton update and now I have all kinds of apps or whatever they are on my screen when I close my web page. Said I was "Lost" in my last post and now I'm even more Lost. What are these people doing to me? " I'm just a dumb lost old man."
Hi V.J.Sparks,
If you still find yourself in need of assistance, please see if you have any family members, e.g., children, grandchildren, or relatives you'd feel comfortable with that can assist you on your side with taking some screen shots of the issues you are having and then assisting with uploading them here in your post. Please click this link to see How to post an image in the forums
Unfortunately, without either a thorough description and someone on your side having familiarization with your PC controls and or ability to post pictures of your concerns, we are all kind of in the dark here.
If you cant find someone to assist you with this process, I recommend contacting Norton Support. You can call and speak with someone as follows:
Click this Link
Scroll down the page until you see in the center of the screen "My Issue Isn't Listed Above" and click on it.
This will open a short form that states "Please fill out this form and get the phone number". Once you fill it out click the yellow button that says Get Phone Number. Write the number down on a piece of note book paper.
Call the number and explain your concerns to the Norton Support agent. If needed they can remote into your PC to help fix any problems. Please note, wait times might be a little long, so please be patent.