What is a "SMR utilities service driver" for?

Norton Security | Norton Internet Security
1

When tech support came in my pc by remote access to fix the issue I've been having with Symantec framework crashing, they said that was the problem and uninstalled it.  It didn't fix the problem.  I'd like to know what it is, a virus, Trojan, etc.?  Does anyone know?

2

I do not know the exact details, but it is a Norton file that may get installed at some point. It may depend on what Norton products you install on your system

 

There have been some users having BSOD's and removing the SMR files and registry entries has fixed the BSOD.

 

 

 

3
dickevans wrote:
ItBMe2 wrote:

When tech support came in my pc by remote access to fix the issue I've been having with Symantec framework crashing, they said that was the problem and uninstalled it.  It didn't fix the problem.  I'd like to know what it is, a virus, Trojan, etc.?  Does anyone know?

Hi
Check here

http://www.systemlookup.com/Drivers/5350-SMR200_SYS.html

Stay well and surf safe

Thank you!  At least I know it wasn't something bad, bad!  Guess it was just not needed!  I marked your answer as the solution!

 

4

When tech support came in my pc by remote access to fix the issue I've been having with Symantec framework crashing, they said that was the problem and uninstalled it.  It didn't fix the problem.  I'd like to know what it is, a virus, Trojan, etc.?  Does anyone know?