boneidle wrote:
Below is Image as I see it with N360 v3
Try the View dropdown at top left, select Full History
( even click the little blue circle beside @Refresh List, if it helps.)
There should be TWO buttons below 'Other Actions'.
One being -- Clear History.
PS -- Are you Logged in to an Administrative Account
Using 360 version 3 3.5.2.11 There is nothing below other actions and I dont see that icon. I am logged on as standard user, so when I log off the internet I will check using Admin account, to see if these are visible otherwise I dont know what is wrong.
There should be a lot more things you can do when logged in as an administrator.
Limited account loggers-in, will not be allowed to change anything,
I assume you've tried updating as an 'Administrator ??
When you are logged on as an 'Administrator, connect to the Internet, then do a 'Run LiveUpdate' from the norton window, two or three times.
In fact, you do have to be logged in as an administrator to have the option to clear history. In the dropdown box at the top of the window, select "Identity" to view your antiphishing-related activities.
Thanks to all the people who took the time to help me with this problem, I have now cleared the logs which can only be done using Admin account in Windows. Antiphising definitions are now showing correct date. I feel that Symantec should look into this issue however as I am not the only one this has happened to. It appears when the logs reach a certain size, they do not clear themselves and so give a false date. My anti phising definition were up to date, but not showing that because of this problem. Due to the issue with Firefox 3.6, my system getting infected with malware that 360 did not find, the issue with the anti phising not showing updates, and diagnostics saying that my computer may be missing key security updates, being noticed at the same time, this caused me a great deal of concern, which nearly resulted in me doing a complete re-install of Windows. There is still a problem with the Norton diagnostic report showing the message that I might be missing key security patches, but I'm going to hazard a guess that this is due to the fact that I do not have Windows set to recieve automatic updates. This being the case, I think that Norton 360 should report that it may be due to not having Windows updates set to automatic, as it could make people think there is a security issue with their computer when there isn't. I will try setting my Windows updates to automatic later, to see if this resolves the problem, but I'm sure this is the reason why I get that message.
reactivate
Glad you are gradually getting things sorted.
Yes, I would certainly set your PC to receive Automatic Windows Updates.
I would also do a Manual 'Custom' windows update to see if there are any other updates available which could benefit you.
You can tick and download the ones you want.
Also, I cannot remember now, if you said what OS you were using.
But if there in an SP update for your OS, I would download that, to ensure you have the latest security available.
Happy surfing.