I didn't want to hijack BrothaJeff's thread, so even though this issue is related to his thread I'll start a new one.
It's about those in this forum who help others. OK, not the ones whose only advice is to uninstall and reinstall. That, technically speaking, is often wrong. (Does not fix/address the actual problem that someone is having.)
Where are the Symantec employees who used to post in this forum? Scanning quickly through this forum threads, the only employee posts that I saw were merely "Moved" posts, where they moved someone's post to some other forum.
Have they been forbidden to post in this forum?
Because this is a definite change to the way it was in the past.
The absence of their participation increases the work for those forum users who help others.