Where is my mobile security app?

Archive
1

I installed Norton 360 premier multi-device and am trying to install and use the mobile security app.  I scanned the QR code on the supplied card, and registered my device.  I can see my device listed in "my devices" on the mobile security web page but can't see where to go to actually use the app.  It is not listed in my devices apps though as noted it shows my device is registered.  How do I access the mobile security app to make use of its functions?

2

Thank you so much for your expertise in resolving this issue.  It turned out to be even easier than suggested.  As soon as I downloaded and installed the "free" mobile security app, my phone automatically verified and upgraded making all features available.  I was able to verify that everything is now working by being able to actually enter a new passcode.  That was something I was unable to do previously.

3

No worries :smileywink: i am glad that i could help. :)

 

You now have the full protection of NMS and all of it's

great features for your Android device.:smileyhappy:

 

Cheers. :smileywink:

4

...and thanks, RenoDude50, for coming back after your problem was solved and sharing that additional piece of information with us and with other users! What you found makes sense--since you say you had already registered your phone with your Norton Account--and the additional clarity you provided may help other users with the same question better understand the course of action specific to their circumstances.

 

If you'd care to stick around and sign back in to our Forums occasionally, we could always use another helping hand, helping others get the most out of their Norton Mobile products! That's exactly how we all got started!

5

I installed Norton 360 premier multi-device and am trying to install and use the mobile security app.  I scanned the QR code on the supplied card, and registered my device.  I can see my device listed in "my devices" on the mobile security web page but can't see where to go to actually use the app.  It is not listed in my devices apps though as noted it shows my device is registered.  How do I access the mobile security app to make use of its functions?