Where is quarantine? Lost biz emails?!?! (Frantic!)

Someone in a closed thread wrote:  "If you click Quarantine from the main NIS window"

My main Norton window   (Norton Security version 22.5.0.124, Win 7 Pro machine) does not show anything relating to quarantine -- and I cannot find it anywhere else IN Norton about where quarantine is.  I've just lost a BUNCH of business emails! (Well, "lost"? (god I hope not!)  -- the headers are there but the messages are empty!?!? 

I've now reset my POP to leave the messages on the server for 6 days -- because apparently it's not uncommon for Norton to DELETE THE ENTIRE INBOX!?  (Instead of just a contaminated attachment?)   But how do I recover the missing  message text?! Most of them do NOT have attachments, so what did Norton do?

I'm absolutely frantic!!  This is a business account and it's destroying business messages!   (Of course, Murphy's law in action: it left my personal inboxes alone! Argh!)

Help?! Please help!?