Whitelist for WS.Reputation.1?

Hi!

 

I am the developer of an open source application and I am currently working on a new distribution of the installer for the project, but one of my users is having an issue with the installer the second it has been downloaded - it's being removed by Norton with the explanation "WS.Reputation.1". 

 

Online resources tells me this is due to the community voting the installer as unsafe. The problem here is that the distribution has not yet been made public and there is no way that the community could have voted this as unsafe. 

 

My questions is; how do I ensure my installer is not removed by Norton for this particular reason? 

 

Thanks for your help!