Who would deal with a company that won't respond to your concerns????

Something called "Norton PC Checkup" has just appeared on my computer. I tried to contact Norton but cannot get any intelligent response.  I tried "Ask Nathan" and was told to ask a simpler question.  He could not understand "Did you send this to me or is it destructive malware?"  I cannot find a real e-mail address.  Can any Forum resident recommend an executive e-mail where a live responsible person resides?  Thank you.  

 

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