I purchased NIS a couple of weeks ago, installed it and everything was fine.
Last week I bought and downloaded an Adobe Phtotshop plugin from Topaz Labs. A legitimate and highly regarded producer of video and image enhancement plugins.
When I opened the folder that contained the installer I immediately got a message from NIS that it had removed a "threat".
At first I wasn't sure what or where this "threat" was. But the installer had disappeared. What?
It seems that NIS just removed the installer, not because it was a virus, not because it was a trojan, not because it was infected in any way.
Why? Because Norton didn't have enough information about the file so it had removed it.
Not quarantined it, deleted it!
I had to download the plugin again and disable NIS to install it in Photoshop. Ridiculous.
Immediately afterwards I removed NIS from my PC and returned to using Microsoft Security Essentials.
I don't appreciate being nannied by NIS and having legitimate safe files abritrarily removed.
If the file had been infected, OK. But to delete it just because there wasn't enough information available from Norton is absurd. At least quarantine it so I can make a decision about what I install on MY PC!
I purchased NIS a couple of weeks ago, installed it and everything was fine.
Last week I bought and downloaded an Adobe Phtotshop plugin from Topaz Labs. A legitimate and highly regarded producer of video and image enhancement plugins.
When I opened the folder that contained the installer I immediately got a message from NIS that it had removed a "threat".
At first I wasn't sure what or where this "threat" was. But the installer had disappeared. What?
It seems that NIS just removed the installer, not because it was a virus, not because it was a trojan, not because it was infected in any way.
Why? Because Norton didn't have enough information about the file so it had removed it.
Not quarantined it, deleted it!
I had to download the plugin again and disable NIS to install it in Photoshop. Ridiculous.
Immediately afterwards I removed NIS from my PC and returned to using Microsoft Security Essentials.
I don't appreciate being nannied by NIS and having legitimate safe files abritrarily removed.
If the file had been infected, OK. But to delete it just because there wasn't enough information available from Norton is absurd. At least quarantine it so I can make a decision about what I install on MY PC!