Why is it that Norton (and some other AV vendors) cannot clean popular viruses (such as Melt, Vundo etc.) when products like Malwarebytes and Superantispyware can?
If they can do it, why can't the most popular paid-for product in the world do it?
Isn't it an embarassment that Norton has to recommend other products to do the job they should be able to do as well?
that is really a big issue..why a person keep lot of security software in his computer..as we all know nobody in the world is perfect in every scenerio same case applies here..but we can keep one stronger out of others..well keeping one more security software whether an antispyware obviously add extra layer of protection if one fails to dectect a threat..this has been used by lot of other poeple who use other security softwares like McAfee kaspersky avira panda ect..well i am just stick to my norton 2009 alone..
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Norton Internet Security 2009
Genuine Windows Vista Home Premium SP1 x86
Intel Core 2 Quad Q6600 2.40 Ghz
8 GB RAM
Intel G35 Motherboard
Why is it that Norton (and some other AV vendors) cannot clean popular viruses (such as Melt, Vundo etc.) when products like Malwarebytes and Superantispyware can?
If they can do it, why can't the most popular paid-for product in the world do it?
Isn't it an embarassment that Norton has to recommend other products to do the job they should be able to do as well?
Hi ablatt,
As some here have alluded to, no AV program is 100%.
Even though Malwarebytes may have found this one, I have seen entries that Norton picks up when others don't.
I have also experienced Malwarebytes showing false positives on legitimate Windows files.
A lot can also depend upon the point of entry, the surfing habits of the user, and how new the variant is.
I can honestly say that I have been using Norton products for over ten years on three computers and have never been infected.
If I didn't think Norton was the best product on the market, I would not be volunteering my time here on the forums.
I've tried many anti-virus products and none of them can clean a infected computer as good as Norton Internet Security 2009. It really does clean very well and it is highly recommended to use one or two other anti-spyware products as ON-DEMAND.
NOTICE: No matter what anti-virus product you use, they never have any kind of strong anti-spyware compared to MBAM and SAS.
Phil_D wrote:Hi ablatt,
As some here have alluded to, no AV program is 100%.
Even though Malwarebytes may have found this one, I have seen entries that Norton picks up when others don't.
I have also experienced Malwarebytes showing false positives on legitimate Windows files.
A lot can also depend upon the point of entry, the surfing habits of the user, and how new the variant is.
I can honestly say that I have been using Norton products for over ten years on three computers and have never been infected.
If I didn't think Norton was the best product on the market, I would not be volunteering my time here on the forums.
You are lucky... up till NIS09 I had no problem (using NIS 2003 and then 360) but with 09 I had to do a complete format and reinstall of my laptop due to really really really bad update and detection. It didnt detect over 50 viruses and malwares... and now I have to continually manually update and cannot get version updates (ie from 16.2 to 16.5)... it should perform better than it does...
about the updates you mention - it has been said that the latest update is released in a controlled maner therefore not everyone will get it at the same time also some people have a lot of problems with the latest update so maybe symantec pulled it out for now and is trying to fix it? - either way, some of us got it others don’t - I’m also waiting - but I’m not in a hurry- I’m still protected with the current version and so are you
That's a very valid question.
I would suggest that it is a lot easier to clean up a mess than to stop the accident that causes the mess!
Malware Creators realise most PC's should have some form of Realtime Security Program installed, so create the Malware to shutdown, block or disable major security suites now. Or use a Trojan to create a hole and do that work, then allow the rest of the Malware in.
Major Internet Security software or AV products have become at times a victim of their own success in terms of the creators of the Malware know to disable or attempt to in the programming, to have it deal to Norton, Kaspersky, McAfee................. and even at times AVG. That includes with some Malware blocking access to security websites like Symantec etc. so that it becomes harder for the user to be able to fix the problem.
Yes no Program is 100% successful, and even if one was, not for long Malware creators would see it as a challenge to break.
As for MalwareBytes (MBAM) and for SuperAntiSpyware (SAS) doing the job, sometimes that is because your Main IS or AV has become disabled or affected in some way. Where installing these after is a clean install.
I have Now come across Malware that Blocks the install or running of MBAM and \ or SAS, as it looks as though they could become a victim of their success also.
Case and point http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=40530#M40530
You all also notice or remember that some fix-it's on this forum have involved the use of MBAM to remove some, then SAS to remove some more on the same thread. Or even use other programs entirely like SDfix or say Hostsxpert. Once again this is down to nothing is 100%.
Quads