On Sunday, I was about to speak to a friend on skype when a box came up and said, 'Failed to load library 'POWRPROFdii', I have no idea what this is or what it is from, but it now also comes up when I restart the computer. So I went to put a norton scan through, but the cursor would not click on any of the scans. Umderneath it came up with something wrong press to fix now, so I pressed fix now button and a quick scan came up and started to scan. That was 11a.m this morning, the time now is 19.42 hrs and it is still running.
I closed down the computer after 3 hrs and when I started it again the box appeared again with failed to load library Powrprof dii and restarted the scan through fix it now and it's still running.
Can anyone help or have any idea as how to stop this and get the norton program running properly.
Thanks,
Clive