Why is my Remaining Activiation for 1 User after buying 2010 Renewal Sub. I should have 3 Users

 

Hi,

 

I know I have post similar matters before....But I need the attention of Symantec Staff!!!!!

 

I need Symantec Customer Service Rep to explain to me with regards to my Subscription. 

 

I have just renew my NIS2010 sub for another year and entitled for 3Users.  However, accounting to my Norton Account, my REMAINING ACTIVIATION is only for 1User.

 

I have Paild for the Renewal, so I think I am entitled to install for 3 Users.

 

P/S:- I did try to Email Symantec Customer Service but to no avail.

 

Can any Symantec pls advice.

 

Thank you

 

 

 

 

Message Edited by Sea_Monster on 09-12-2009 04:42 PM