I remember someone was told to turn on logging, http://community.norton.com/t5/Norton-Internet-Security-Norton/19-6-2-10-leaks-handles-Windows-7/td-p/698337
So I went to the link and it says Access Denied. Well that is great. Now I read about the SymNRA tool, but yet again this appears to be some sort of classified "file" that Norton doesn't want made available to anyone.
I have to ask Norton/Symantec, how can we provide more details in one message rather than having to play posting/mail tag and add possibly several days to a solution. I have been able to nail the crash point of the firewall program control rules to between 172 and 182. I would run logging to help you see more details, but ohh well I don't have "permission" to see how to do this or to access the program. Now perhaps I am missing some link or something but several searches and using "Nothing" I mean Nathan and got no where.