I have been a Norton user for several years. Last year I used Norton online services to correct a problem and purchased an upgrade. Recently I got an error message saying my virus definitions had not been updated for 39 days. At the same time the program was indicationg that I 202 days left on my subscription. I selected the fix now button and that did not clear the problem. A second sugestion was also tried wich also did not help. The next suggestion was to download a program which I did. Now it tells me I am in a 15 day trial period and must activate and I assume that I will be charged.
I also lost a tool bar that I used everyday to keep tract of my passwords.
I also found that I have on my account a copy of norton (for three users) that is not activated. I only have one computer so I don't know how this got here.
Help!!!