Thanks for reading this and for any help you can possibly give.
I installed Norton WiFi Privacy on Wednesday. It consistently crashes and leaves this problem report:
Problem Event Name: BEX
Application Name: Norton WiFi Privacy.exe
Application Version: 1.0.58.0
Application Timestamp: 589bb350
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Attempts to fix problem
I have uninstalled and reinstalled my Norton product, but the error occurs every time.
The only workaround so far is disabling the AMD Radeon display adapter driver. When the driver is disabled, WiFi Privacy launches and functions properly. Unfortunately, disabling the display adapter driver renders the display almost impossible to work with. The driver is from 2011, but Windows Update does not show any driver updates available.
Any suggestions would really help. I'd like to use the product and don't want to switch providers unless necessary.
Thanks for reading this and for any suggestions.