win32/autorun.ircbot.fe.worm

hi to all symantec developer

 

im new to this forum anyway, we bought a license of symantic endpoint protection but could not remove this kind of virus worm called win32/autorun.ircbot.fe.worm is there any removable virus tool to remove this annoying thing, one of my interface server has installed a alicense endpoint but could not start thge realtime i think this virus worm script disable norton services, symantic company can you please help us regarding this issue.

 

thanks