Win8 Pro - NIS 20.2.0.19 - Scan Not working

I have Norton Internet Security 20.2.0.19 under Windowns 8 Pro x64. When I right click and chose Insight Scan or File insight, in both cases Norton doesn't do it and after a long time gives the error internal problem.

 

I also tried to do a custom folder scan inside NIS itself and that also doesn't work. My norton license and everything is ok and working and this is happening since I installed Windows 8. I did a clean install of Windows 8, formating everything.