Windows 10 Home Problems after updated to Norton Security new UI 24.10.9535

I am using Norton Security on my Win10 Home many years.
After updated to the said newest UI today, all my Win10 programs can only be run as administrator. Otherwise they just not running. I tried all settings in Norton UI but no luck. My computer resumed normal after I uninstall Norton. But the same problem returned after reinstall and activated Norton. The same problem happening to my Win10 notebook as well. I have to remove Norton in order to make my computers work. I am looking for other alternative to replace Norton. Does any one have the same problem or any fixing ideas?

Product & version number: 24.10.9535 (build 24.10.9535.880)

OS details: Windows 10 Home 22H2

Hello @user3735
by W10 programs…you mean for example: Chrome?
you’re reporting Chrome requires Run as administrator?

What I means is that almost every programs (and their associated files) installed on my computer can not run, unless I call them up to run as administrator. For Chrome it is not affected which I don’t know why.

Are you Windows Administrator user account?
programs…for example: Microsoft Store apps? File Explorer? Notepad? WordPad?

I am the only user and my account is a local administrator account.
File Explorer, MS Store, Chrome and few programs are okay (I suppose they always run as admin). For other majority programs (eg. Notepad, MS office, Thunderbird, Acrobat Reader …etc) they all affected. My Win 10 notebook have the same problem as well.

Ive spent over 4 hours todaytrying to sort my norton 360 deluxe on my windows 10pc .When i signed on to my pc there was a big blue tab saying my subscription had expired and to renew it ,it hadn’t i renewedut a month ago. firstly i tried to open the app which it failed to do ,i then got a screen saying allow norton to update which it failed to do.I then contacted the chat help desk and the operator took live control but kept getting disconnected. I contacted help desk again and after uninstalling ,reinstalling ,numerous other updates and restarts she got norton to open and work.
She was a true star but this all took 3 hours more to sort .Terrible experience 4 hours lost ,not a simple update at all and no email sent thatsaid they would send to let me know the update was ready .

1 Like

fwiw ~ when I get Antivirus protection expired…with Norton install/reinstall.
I click OK and see Norton Sign In dialog.

So do your Win10 PC experiences the same problems like mine after activated Norton?

I also called chat support today but they offered no solution at all.

It seems that Norton don’t care about their customer’s problems and just want more stupid subscriptions. I am surrender from them and would say good bye to them. Btw, after I un-install Norton (by NRnR.exe), everything resumed perfectly normal. I realized that Norton is as harmful as viruses.

Does Norton LiveUpdate run?
Does Norton QuickScan run?
and you’ve run Norton LiveUpdate + Restart (not Shut down) machine x2?
and you tried Reset to Default & Repair Norton & v24 Norton Remover?

Reset to Default | Repair Norton

Windows Uninstall

Norton 360 v24 Remover https://www.norton.com/nortonremover

Note: Norton 360 v24 Remover does not work for v22

It seems that Norton don’t care about their customer’s problems and just want more stupid subscriptions. I am surrender from them and would say good bye to them. Btw, after I un-install Norton (by NRnR.exe), everything resumed perfectly normal. I realized that Norton is as harmful as viruses. Their customer support seems act as a decoration with no help. I won’t wasting my time to play with them but actively to source other reliable antivirus programs.

It seems that Norton don’t care about their customer’s problems and just want more stupid subscriptions. I am surrender from them and would say good bye to them. Btw, after I un-install Norton (by NRnR.exe), everything resumed perfectly normal. I realized that Norton is as harmful as viruses. Their customer support seems act as a decoration with no help. I won’t wasting my time to play with them but actively to source other reliable antivirus programs.

can norton company staff can tell me why norton 360 product is older version in hong kong compared to america it is latest version