updated to Windows 10. when restored, my Norton 360 didn't load. had issues loading it. then, thanks to the forum, I did the nortons updatedNIS program. This loaded NIS and then I was able to load Norton 360. Norton shows up and running. all green. when I tried to do live update, it failed..finally got that going. now when I try to do quick scan or full scan they fail. I have followed the suggestion of removing and reinstalling Norton 360, restarting PC. nothing has fixed that issue. Also, when on my browser, anyone, I try to open identity safe and it just has a fogged out box..and doesnt open, until it times out. any suggestions?