Windows 10 Patch

Hello everyone,

I upgraded my desktop yesterday to Windows 10.  It was successful, but every time I start up my system, I keep getting a message from Norton that I need to Uninstall the program.  I looked on-line and discovered that there is a patch to be compatible with Windows 10.  I have through this process about 4 times, but I keep getting the same messages after start-up.  I guess I'm doing something wrong, but I can't figure it out.  I downloaded the "fix-it tool" and went through the process, but it's not getting me anywhere.  Writing this message on my laptop (which is still Windows 7).  Any thoughts on what I might be doing wrong?

Thank you

Michael