Hello Group,
I run a PC which has been upgraded from Windows8.1 to Windows 10. On this I run Norton Security. Latest version fully updated.
By default Windows Defender is turned off by Norton Security. I am happy with this.
However I have been unable to download the latest Microsoft Updates (Windows 10 Home. Version 1511 10586) After repeated attempts at an install I get the error message 0x800705b4
Microsoft tell me this is because Windows Defender is not turned on. If Windows Defender is turned on, the update should complete.
I cannot find any way to turn Windows Defender on, without uninstalling Norton Security fully.
Turning off NS by a disable of Smart Firewall and Auto-Protect, does not work. The WD does not turn on when I go to the settings. The download also fails as before.
Does this mean, if I have Norton Security I cannot get the latest Windows Updates?
All the advice from Microsoft Windows is to Uninstall Norton Security.............that Microsoft response is not helpful.
With millions of people upgrading to Windows 10, will Symantec find a fix for this problem? If not, I imagine lots of customers will be abandoning your products because they want to run updated PC's.
Your advice is much appreciated.
With regards
Castillonia