Windows 7x64 reports NIS 2012 is turned off.

There are over a dozen reports of this in the forums all with different "answers."  None have worked for me yet.  I attempted to call tech support and have them log in to my system but with the very limited English and "canned" responses I could not tolerate the ineptness.  Has anyone experienced the Action Center in Win7 reporting that NIS2012 is turned off and thus flags you for needing virus protection/firewall and spyware protection?  If so, how did you fix this?

 

Thanks in advance.