Hi all!
I have switched to a PC with UEFI support and installed Windows 8.0 / 8.1 in UEFI mode. After that I have installed NIS 2013 (and tried now 2014). However, if the PC is booting using UEFI fast boot mode, NIS is not correctly loaded.
Still, the NIS service is up and running. But the GUI is NOT. There is no systray icon. If I try to start the application manually, the "Norton Protection Center UI Stub" is listed in the task manager but nothing happens.
Though, the problem is that no warning message / info message popups up from NIS. For example, some application needs to access the internet -> no popup shows to allow the programm access to the internet or block it. Same with AntiVirus. Viruses are deleted but there is no info showing of the undergoing action.
If I do a normal startup, everything is fine. NIS initializes complety and reacts as normal.
I don't want to disable UEFI fast boot because in my case I am talking about 3 minutes boot time vs 3 seconds (Raid Controller bus scan requires that time during normal startup).
My computer is as follows:
ASUS P9X79 WS with latest bios
ASUS GTX680
64 GByte RAM
Adaptec RAID 71605 Controller
Core i7 3820
I have tried it with 2013 and 2014 NIS version, using Windows 8 and 8.1, but no difference at all.
Please, do you have any solution for that? Anyway, how do I report this as a bug to the developers? Is this forum monitored by them?
Thanks!
Regards,
Sven