Windows 8/360 Issues

ScanFail.JPGN 360 20.2.0.19, final customer retail release of Windows 8.  From the Desktop (non-metro)

 

Problem 1: From the Tasks screen if I try to run a Full Scan, Liveupdate, Backup and Optimize run but

                     NOT the Scan.  There will be a red X on completion next to Scan.  If i try to run a Quick

                     Scan nothing happens

Problem 2: From the Tasks screen if I click on Check Security History, nothing happens.

 

However, if I go to the Check Norton Tasks page I can run the scans from there OK

 

Diagnostic Report is clean, as well as Auto Fix

 

??????:smileyfrustrated: