I had to reinstall Widows Live Mail along with other things after a major repair. My personal folders did not come back and really got not help from Microsoft they gave me a link to a site for Windows Essentials Security? which I opened. During the download process there was message about having to remove Norton as it will conflict. I did not do this because firstly I spent over 2 hours with someone from Norton reinstalling AntiVirus and secondly because I paid for it.
Does anyone know what this program is and do I really need to to take Norton off the machine? Does anyone know how to get my folders back?