I was looking at this thread, as I have the same problem.
https://community.norton.com/en/forums/why-wont-safe-web-rate-my-site-0
My wife and I have also submitted our site to safe web long ago, and have still not got a rating.
http://lilyunlimited.com/
And like the user in the previous thread, my sites profile looks like this(i just had it re-analysed, but it had the same score before):
ttps://www.virustotal.com/en/url/a4aa513fa900985e15e2f0c0b817b70ae518ed1702dab86a2d46a7a6b3899a99/analysis/1495704089/
Is there anything else that we need to do to get rated?
Thanks